Refunds and Returns Policy of Makeup Brush Tales

Last Updated: 21-06-2023

Thank you for choosing Makeup Brush Tales. We strive to provide excellent service and customer satisfaction. In the event that you need to return or seek a refund for our service, please review the following policy.

  1. Returns and Refunds Eligibility: Due to the nature of our services as personalized and time-based, returns and refunds are subject to the following conditions:

  • Eligible for Refunds: If we have not yet provided the service you booked and you wish to cancel your booking 30 days before the function dates, you may be eligible for a refund.

  • Non-Refundable Services: Once the service has been provided, refunds will not be issued unless there are extenuating circumstances that are within our control.

  1. Initiating a Return or Refund Request: To initiate a return or refund request, please follow these steps:

  • Contact our team: Reach out to our customer support team via makeupbrushtales@gmail.com or phone +91 9481247095 to explain your situation and request a return or refund.

  • Provide Booking Details: Please provide the booking details, including the date, time, and type of service you booked, as well as any relevant information.

  1. Timeframes for Return and Refund Requests: Return and refund requests must be made within 30 days from the date of your scheduled service. Requests made after this period may not be considered.

  1. Return Shipping and Costs: As our service is provided in-person, return shipping is not applicable. However, in the event that a refund is approved, any associated costs incurred for processing the refund, such as transaction fees or administration charges, may be deducted from the refund amount.

  1. Refund Processing: Once your return or refund request has been received and approved, we will process the refund within 7 days. The refund will be issued using the original payment method used during the booking unless otherwise agreed upon.

  2. Product Requirements and Conditions: As our service is not a physical product, specific product requirements and conditions do not apply.

  3. Customer Support: If you have any questions, or concerns, or need assistance regarding our refunds and returns policy, please reach out to our customer support team via makeupbrushtales@gmail.com or phone +91 9481247095. We are here to help and provide further guidance.

Please note that this refunds and returns policy is subject to change without prior notice. We recommend reviewing this policy periodically for any updates.

By using our services and booking with Makeup Brush Tales, you acknowledge that you have read, understood, and agreed to this refunds and returns policy.